Better recruitment processes ensures better health outcomes for all involved

Mr Justin Smith*

Successful recruitment of medical staff requires an in depth understanding of the needs of medical practitioners and service providers; as well as comprehensive processes to ensure doctors are adequately screened and matched only to positions where they will succeed.

One of Australasia’s fastest growing and most trusted medical recruitment agencies with offices in Australia and New Zealand provides services to a range of public and private employers. It has placed more doctors into locum positions in rural NSW than any other recruitment company or workforce agency in the last 12 months; has significantly higher than average pass rates with Medical Boards; has never had any serious complaint made about any doctor it has placed; and has achieved an above industry rate of retention for its doctors.

This success results from designing a suite of ISO 9001 accredited recruitment tools to identify, screen and place suitable medical practitioners. This includes an eight step process of assessment, screening and auditing; use of a clinical screening tool; advice and assistance through site visits and orientation; maintenance of doctor and client relationships post placement (the doctor and client are contacted on the first day, at 6 weeks and 3 months); and performance of exit interviews on all placements.

This presentation will describe the recruitment matrix providing practical insights to assist those recruiting doctors into rural areas to improve their recruitment and retention success. It will describe a clinical screening tool which has increased Medical Board pass rates and negated doctor complaints.

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